SIM activation | Lebara Germany Mobile | Mobile Site Germany
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Online SIM Registration
To activate your SIM card, verify your identity online in a few clicks. Registration is carried out by an operator through video call.
Make sure you have the following handy:
  • A valid form of identification
  • Your SIM pack
  • Your personal data
  • A webcam or a smartphone

We are required to identify the SIM card holder by law. You can use a smart phone, a webcam or download the WebID app (App Store or Google Play) for the video identification. Your registration will be completed after the video call. If you don’t have a suitable device or if your nationality is not supported by video identification, you can easily activate your SIM in store or at the Deutsche Post office.

Country of your passport or ID card
?
Note: You must select the country that issued your identification document, not the country in which you are planning to use your Lebara SIM.

SIM registrion - simple explanation:

In store SIM registration

If you don't have a webcam or you can't make a video call, you can easily register your SIM in store.

Register in a Lebara activation partner shop

Click the button below to find a Lebara registration Partner in your area

Find a shop

Register via Deutsche Post

You can also choose the ID-registration in a “Deutsche Post” office

Continue

SIM registration – frequently asked questions

For online registration via video call, you need a valid passport or ID document. You can carry out online video registration for specific countries and ID document types. Please find the supported countries with identification types for the WebID video call listed here.

You will see the transaction number as soon as you are redirected to WebID’s website and will additionally receive it by email. The email will also include a link. You can use the transaction number, and the link will direct you to the video call later without you having to insert any customer details again. You can also use the transaction number to video call via the WebID app. Download the WebID app here: App Store Google Play

Please ensure that there is good lighting and a stable Internet connection so that your registration can be carried out through video call.
You must show your ID to the webcam during the video call to confirm your identity.
You can use an iOS/Android-enabled device to register via the app.
The minimum resolution required to activate your SIM online via webcam is 640×480 pixels.
The video call is carried out in German, English, Polish and Romanian.