Activate your SIM-card in 5 steps by identifying yourself with the POSTIDENT procedure.
Please check first whether your ID card can be processed by the POSTIDENT procedure of the Deutsche Post. You can find an overview of all international passports accepted by Deutsche Post local branch and a list of accepted documents via Video-call here
- Enter your complete Lebara phone number first.
Then enter the last 4 digits of your Lebara SIM card number (ICCID code) and click on "Redirect to Deutsche Post". You can find the ICCID code on the back of your SIM card box or on your SIM card.
- Please enter your personal data on the POSTIDENT online site. You will then receive your personal POSTIDENT-Coupon.
- Print out the POSTIDENT-Coupon or save it as a PDF on your smartphone.
- With the printed POSTIDENT-Coupon / saved Coupon as PDF and your valid ID, please visit the nearest Deutsche Post branch to personally identify yourself.
You can find your nearest Deutsche Post office here.
After successful identification your Lebara SIM card will be activated within approx. 24 hours. You will receive a confirmation from us by e-mail.
If you have any further questions regarding registration and activation, please contact us by e-mail: [email protected]