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Contact us

   


Chat to our friendly advisors.

We're online from 10:00 am to 17:30 pm from Monday to Saturday.

 
   

Check your balance, top up, buy a bundle and do many more things via:

MyLebara App

USSD: *142#

IVR: 5588

   

We’re available from 10 am to 6 pm, from Monday to Saturday

You can call us on 5588 if you are using a Lebara SIM.

(15ct per call)

If you are outside Germany or on another network call us on +49 (0) 211 31051 0199

(Call charges are subject to local rates. Please refer to your provider.)

Outside the opening times, please visit our FAQ page where we provide answers to the most frequently asked questions.
   

Email us at:

[email protected]

Our customer service always tries to answer and fix your questions and problems as quickly as possible. Do you have a specific or urgent question and customer service is currently unavailable? Then please visit our FAQ page. There we answer the most frequently asked questions on different topics and may already help you further.