Lebara receives award for the highest recommendation rate in the international telephony sector
We at Lebara are proud to have received the FocusMoney award for the "Highest Recommendation" in the area of international telephony.
Our customers and their wishes are at the forefront at Lebara, and this award brings us a big step closer to our customer-centric strategy. We are delighted to receive this award and would like to thank all our customers and employees.
The establishment and maintenance of solid customer loyalty is decisive for a secure company success and optimal customer satisfaction. This requires years of work and communication to gain the trust and loyalty of customers.
Throughout the years, our mission has been to connect people globally with their families, friends, partners and acquaintances and to overcome distances. Transparent and simple communication with our customers has always been our corporate values.
Three years in a row: Lebara as best ethnic provider
Every year, Telcom Handel readers also evaluate various ethnic providers as part of the large readers' poll for the best mobile phone provider, which focuses on tariffs for customers with an ethnic background and a need for international telephony.For the third year in a row after 2017 and 2018 Title as best ethnic provider for mobile telephony tariffs with 5.9 out of 10 possible points.
- Payment and amount of airtime
- Contact to your personal representative
- Fairness of the tariff system
- Activation system
Especially with regard to the necessary Registration of SIM cards both dealers and customers mention our simple and uncomplicated activation, which takes considerably longer than with comparable providers and is not as convenient and intuitive.