Help

Your call history

You might not be able to view certain contents on your phone because Lebara applies content control due to age restrictions. To remove content control, you will first need to register your Lebara number to our online service "MyLebara" then contact an agent with the below details:

  1. Your Lebara mobile number.
  2. Your name and address.
  3. Your last top-up amount and the type of top-up you have made.
  4. A number and country you call frequently from your Lebara mobile.
  5. Scan or photocopy your current passport’s photo page, or your current UK driving licence showing your photo, or any other valid government-issued ID that shows your photo and date of birth.