Service Quality Terms and Conditions

Service Quality

The Quality of Service information that is provided in the following paragraphs are made ​​as set out in the Orden IET/1090/2014 Order of 16 June, laying down the conditions relating to the quality of service in the provision of electronic communications services. For further information about the regulation of the Quality of Service can be found the specific section of the website of the Secretary of State for Telecommunications and the Information Society (SETSI) on Quality of Service.
General parameters:
Customer service
Other parameters
Service’s quality and related parameters information

Download PDF.