Roaming Tariffs New EU Regulation: Tariffs valid from 1st June 2017
Good news, from 1st of June 2017 you can use your Lebara mobile in the European Union as if you were in France.
- If you are using a pay as you go offer, outcoming and incoming communications are charged the same way they are in France, please see the table below and above
- If you are using a bundle, communications from a European country are deducted from your bundle
Note that when you are using a bundle a fair usage policy applies to your communications from EU countries as shown in the Fair Usage Policy for EU Roaming Section below.
Roaming Voice (Outbound Calls)
As of the 1st May 2016, new pay as you go rates apply for all calls/text/data usage within the EU as set out below.
Customers with a bundle are able to use their allowance with the addition of a small surcharge of Voice call 0.06/min, 0.024/text and 0.06/MB.
* Connection charge 15ct.
Roaming Voice (Incoming Calls)
Fair Usage Policy for EU Roaming
When using a Lebara bundle while roaming in the EU (Zone 1, below), we apply a Fair Usage Policy in order to prevent any abusive roaming situation:
1- Mobile Data – You may use you mobile data in the EU up to 3.5GB during the validity period of your bundle. After this threshold you will be charged €0,009MB until the renewal of your bundle.
2- Continuous roaming – If we notice that you are using your bundle while roaming and that you are using more than 50% of your allowance in visited countries out of a four months observation window you will be charged €0.038/min, €0,012/SMS et €0,009/MB
** The promo rates are available from 22h to 6h and from 6h to 22h except for the Mali Ikatel rates which are available from 23h to 6h and from 6h to 23h.