Reload your Lebara Prepaid Card on the internet
Short of phone credit in the middle of the night? The first tobacco shop at 20 km? 10 cm of snow with impassable roads? Or just low mobile user? Your operator Lebara offers you the solution to recharge your communication credit at all times whenever you wish.
Lebara offers a wide range of prepaid phone cards that allow you to choose the card you want and charge your mobile and increase your communication time, the ideal formula if you use your mobile phone little and want to pay only what you consume, without risk of overruns. It is also a formula that suits parents who want to equip their teenagers with a mobile bundle and keep control of their communication time while teaching them to manage it by not now subscribing to a new mobile bundle including calls unlimited to all cities in Metropolitan France.
To choose your prepaid card from the list we offer, simply select the formula that best suits your needs.
To effectively charge your mobile phone, you can choose from 5 mobile refills with amounts ranging from 5€ to 30€ in communication and rates offering many ways to stay connected to the rest of the world. They can be used to make your calls in metropolitan France, but also for your international calls.
You also have the possibility to topup your smartphone in data with a prepaid card and rechargeable internet. A mobile internet solution that will never leave you short of data. Several offers are available offering refills ranging from 1GB to 30GB for all uses. Valid throughout Europe, this Internet prepaid card can be added to your bundle to supplement it and stay longer on the Internet. With prepaid phone cards, you will have nothing to envy to the classic and unlimited phone bundles.
How to reload your prepaid card online
To acquire a prepaid SIM card or reload your mobile phone, you have several options. You can go to one of our suppliers as a tobacco office for its withdrawal, or at the various Lebara outlets throughout France and pay by credit card or cash. Reloading can also be done by SMS from your home, a simple and intuitive feature that saves you valuable time and recharge your mobile instantly. The simplest, fastest and most effective solution is to do it on the internet. Access to refills is possible on the Lebara website at any time 7/7 and 24/24, a real plus among the benefits offered by the prepaid card. You no longer have to worry about taking the car in bad weather or looking in vain for a tobacco office to get a refill. Buying your prepaid phone card online gives you the absolute freedom to communicate without ever being afraid of missing communication credit.
The procedure for reloading online and safely is very simple and intuitive. Visit the Lebara website by logging in to your MyLebara customer account. Then click on “reload” and select the amount of reload you want. The Lebara internet platform automatically recognizes your sim card and your mobile number. Confirm your choice and there you go, you get your charging code to allow you to enjoy your communications in complete freedom. A simple step with a secure online payment using your credit card, PayPal or an American Express card.
What topups enable
The various Lebara prepaid telephone cards give you the possibility to communicate easily on one of the best networks in France. You can make your calls and send SMS in Metropolitan France to landlines and mobile phones. By reloading your phone, you also have the option to make calls and send unlimited SMS free of charge to Lebara mobile numbers. Like most bundles, the prepaid rechargeable card allows you to call landlines and mobile phones abroad. Thanks to our particularly attractive rates, your consumer credits are deducted from 1 cent per minute.
When you reload your prepaid phone card, you have a set time to use your communication credit. The validity period offered by Lebara is 90 days, a fairly long period that allows you to benefit fully and at your own pace from your consumer credit.
By purchasing a Lebara prepaid phone card, you are not buying one of our bundles, but a real pass for the freedom to communicate by phone as you wish. Your purchase is unique and does not confer any commitment on your part. Phone topups are suitable for people who consume little credit, or who want to consume at best without blowing up their bill or budget, while keeping the possibility of reaching the foreigner. It is also a great opportunity for parents to equip their children with their first mobile phone, an alternative to the traditional blocked bundle and an idea of gifts that will surely make people happy.
Keep your phone number when you come to Lebara!
Our prepaid phone cards interest you, but you’re afraid of losing your number? Don’t worry! Thanks to our portability service, you can keep your number by visiting Lebara! No more sending messages to all your contacts to warn them of the change! Your number stays by your side.
How do I keep my phone number?
All you have to do is ask for the portability of your number, regardless of the mobile operator you had. To do this, you will need to obtain and provide us with its RIO (Operator Identification Statement) code. Furthermore, we strongly recommend that you do not terminate your service yourself at your former operator. If you do, you could cancel your number and it would be impossible to carry it to Lebara.
So, how do I request the portability of my number?
It’s very simple. Here’s the step-by-step process:
Order your rechargeable SIM card on Lebara.fr ;
Check the option: "Transfer your number" ;
Get your RIO code by calling 3179 (free) ;
Provide us with the relevant number and its RIO code ;
Once the prepaid card is received, insert it into the phone ;
Its temporary number will be activated and your request for portability will be forwarded to your former operator (you have nothing to do!) ;
We send you the date of activation of your number (activation within 3 working days, excluding weekends) ;
It’s OK! Your number has been ported and is effective with your Lebara SIM card!
I would like to use two Lebara SIM cards at the same time, is that possible?
Of course, that is entirely possible. If your smartphone is equipped with dual sim (dual SIM), then you can insert two SIM cards without problem. This option is especially useful to have two numbers at the same time. For professionals, having a professional number and a private number is very convenient on a daily basis. You will also be able to accumulate ad hoc or regular monthly mobile bundle and prepaid mobile plans, for example.
Make sure your mobile topups work on your phone!
Our Lebara mobile topups are suitable for all types of mobile phones. Nevertheless, you must make sure of one essential thing: unlocking the phone. Indeed, your basic phone or smartphone must be “unblocked”, that is to say adaptable to all operators. Some mobile operators lock their phones, so they only operate under their network. If your device is locked, you will need to request its unlocking or change it. We recommend that you do this before buying your Lebara SIM. Thus, you ensure that you can use your mobile plan as quickly as possible in the territory.
How do I request the unlocking of my mobile phone?
You are sure that your mobile phone is locked/locked. In this case, the process is simple. All you have to do is contact your former mobile phone operator and ask them to unlock it. If you receive a positive response, after unlocking, your device will be ready to use. However, if you receive a negative answer, you will have to use an unlocked mobile to use our topups.
How do I credit my rechargeable card outside the Internet?
You don't have high-speed internet access? Is your connection not secure? Is it not powerful enough to charge online? Don’t panic! Know that we have at heart to be present as close as possible to your communes. That’s why, off-site, you can buy our prepaid mobile topups in 40,000 points of sale in France. They are available in many tobacco offices, shops and Relay points in France.
Outside France, we are present in the United Kingdom, Germany, the Netherlands and Denmark. In these countries, you can find our topups in some post offices.
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