Lebara uses the award-winning Vodafone network in the UK with a coverage of 98%. Our customers experience a fast, robust and reliable 4G network with average data speeds of over 20mbps.

Yes you can retain your existing number.
In order to transfer your existing number to Lebara, you will need to request a Port Authorisation Code (PAC) from your existing network provider. Once you have a PAC code simply contact one of our agents and provide them with the following information:

1. Your Port Authorisation Code (PAC).
2. The name of your existing network provider.
3. The existing number you wish to transfer to Lebara.
4. Your Lebara number. We will transfer your number to Lebara within 2 working days, once we receive the above information from you. There is a chance that for 24 hours you may experience problems with your existing number while the porting process is taking place. When you transfer your number to Lebara, you will receive £10 FREE call credit which you can use for any Out of Bundle needs.

Also, receive £10 FREE call credit, which can be used for any Out of Bundle needs, as a way of saying ‘Thank you’ for choosing Lebara.

Download our MyLebara app to check your detailed balances, usage. Managing your plan or topup is also easy to do with our app. To download the My Lebara app on iPhones click here, and to download on the Android phones clickhere.

Lebara SIM only Plan is 30-day rolling plan currently available online only. These plans auto-recurs every 30 days so you do not have to worry about topping up every month. Pay as you go Plans are no contract plans and available in our retail stores as well.

Yes, your data allowance can be used to tether multiple devices or create a mobile hotspot when outside a wifi-zone.

No, all Lebara plans have international minutes included in them. You can call 41 countries using these minutes. Also, a 50 International minutes bolt-on is available for £3 in case you need more international minutes.

There’s a 1GB 4G data bolt on for £3, a 200 UK minutes bolt-on for £3 and, a 50 International minutes bolt-on also for £3.

No, EU roaming is free on Lebara.

Different rates apply for different locations. You may check out the Roaming Tariffs applicable for the particular country under the Rates section on the Lebara webite. See International Roaming rates here:https://mobile.lebara.com/gb/en/rates

The Rates section on the Lebara website offers a detailed information of rates and tariffs applicable outside the plan allowance. Check it out at:https://mobile.lebara.com/gb/en/rates