About us

Lebara is about connecting you with the people that matter the most in your life, reliably, with great value flexible plans and excellent customer experience

Who are we?

Since 2001, Lebara has been striving to keep people connected, affordably, by offering market-leading value and flexibility to customers. We started out by offering affordable international calling options for the migrant community. Since then, we have come a long way and today Lebara has evolved into a brand for the value seeking customer from all sections of society.

Outside of the UK, you will see us in Germany, France, Denmark and the Netherlands. You will also see us in Spain, Switzerland, Saudi Arabia and Australia (brand licence agreements). Altogether it is the brand of choice of 5million and rapidly growing customers across the world.

What is important to us?

You, our customers. At Lebara, we listen to our users and respond to their needs, providing great value plans that are flexible and fair. We pride ourselves on our excellent customer service. Our friendly team are always happy to help. Staying connected - whether with friends or family - is easy with Lebara, and we’re always striving to make it easier still. We work with challenger mentality. We like pushing the boundaries and raising the bar for our customers.

Our values

Simple
We strive for clarity and consistency, make decisions quickly and pragmatically and focus on what is essential.​
Bold
We embrace the curious spirit by finding new ways to grow our company and each other.​
Open
We do not take our commitments lightly, we honour our commitments with integrity and do everything in our power to meet expectations.​
United
We observe, we listen, we understand, and we assist and collaborate to win big together​

Why Lebara?

Great Value

We believe the freedom to communicate should come at a fair price. Whether it’s down the road or across the globe, we want you to be able to connect with others without shock bills or out-of-bundle surprises. That’s why our plans are low cost and simple to use. We pride ourselves on great value, and never stop challenging ourselves to give you more for less. That’s why our plans start from as low as £4.50 and include calls to over 40 countries and free roaming to EU & India.

Flexibility

In today’s fast-paced world we know how quickly things can change. That’s why we offer a wide range of plans to match every need and never tie you down to long contracts. In fact, you can change or cancel your plan at any time. You don’t even have to call us. you can simply do it by yourself on our app or on our website. It’s that simple.

Reliable Connectivity

We run on the Vodafone network and our customers can trust their award-winning connection to be fast and reliable. The 4G coverage is accessible in over 99% of the UK – making communication possible, wherever you are. 5G that gives you faster speeds is also included in all plans at no extra cost.

Excellent Customer Service

Communication isn’t just about what you say, it’s also about what you do. That’s why we endeavour to provide the most friendly and helpful customer service in whole of the UK. We are open 7 days a week, 365 days a year for our customers to reach out to us over chat, voice-call or email. No wonder we have been rated Excellent on Trustpilot by our customers.

What do our customers say?

Awards & recognition

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Partnerships

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Featured in

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