Lebara Mobile UK
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Careers

Jobs at Lebara United Kingdom

Head of Marketing Operations

Location: East India, London
Work Type: Permanent, Full Time
Department: Marketing
Salary: Competitive

Why we need you:
We need you to development of the overall marketing strategy and plan for Product, MarComms, and Customer Lifetime Value across all channels (online and offline).
You will be accountable for the successful execution of all strategic and tactical marketing activities and campaigns by segment, hero and product including project management.

 

What you will do with us:

  • You will develop and align the country Marketing plan with Group Marketing on both a strategic and a tactical level regarding product, price and promotion
  • Lead on digital acquisition, retention, CRM/CVM and growth activities at all levels (strategy and execution)
  • Lead and project manage all marketing activity and campaigns from creation through to implementation and monitoring
    – Autonomy to run campaigns and marketing activities, in collaboration with Group and within governance and operating guidelines
    – Review based on targets, metrics and deliverables
    – Manage agencies and partners across all channels including for ATL and BTL campaigns
    – Undertake market research and use insights to recommend actions and improvements
  • Collaborate with the Group Marketing team and contribute to the global marketing plan
  • Manage UK Marketing budget effectively with demonstrable ROI
  • Manage the Marketing team (Online & Offline), providing strong leadership and fostering a team of engaged and motivated marketing professionals
  • Strong team management and departmental liaison to achieve marketing goals and strategic targets

What you’re good at:

  • Strong commercial experience within Marketing department
  • Demonstrable strategic and tactical implementation skills
  • Telco experience highly desirable
  • Strong stakeholder management and relationship building skills, for both internal and external stakeholders
  • Solid team and people management skills
  • Prior campaign management and execution responsibility
  • Online expert and digitally savvy
  • Data-driven and analytical skillset with segmentation capabilities
  • Self-motivated and proactive approach, working in a structured and organised manner
  • Ability to adapt and a flexible working approach
  • Exceptional project management skills
  • Excellent verbal and written communication skills

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
Apply Now

End User Computing Manager

Location: East India, London
Work Type: Permanent, Full Time
Department: IT
Salary: Competitive plus benefits

Why we need you:
This is a fundamental role managing the IT Service Desk and the day to day support operations of the end user technology across the organisation. Overseeing the configuration, operations and support of all the IT end user systems, defining the services and the metrics to measure its effectiveness. The role holder will be responsible for the creation and maintenance of end user system standards that promote optimum usage of enterprise software while maximizing security and productivity. The Manager will build and maintain knowledge base content based on, but not dictated by, the ITIL framework.

What you will do with us:

  • Provide ultimate responsibility for ownership of all incidents and logged service requests.
  • Provide day to day management and leadership to the team of support technicians based in 2 locations but providing global support.
  • Set technology standards for all HW and SW related to personal computing requirements within Lebara.
  • Maintain policies and procedures related to EUC. Work with Technology leadership to adjust as business processes change.
  • Analyse reports and make recommendations for continual service, process and quality improvements
  • Ensure incidents and requests are tracked to conclusion in line with SLAs and quality standards.
  • Provide high level of management, support and development for the Team; ensure Team KPIs are monitored, actions are taken, evaluated accordingly and delegated properly
  • Ensure the Service Desk actively participates in improving the usability and reliability of Lebara services
  • Ensure appropriate knowledge management tools and practices are being used to provide a more effective and efficient service to the business
  • Manage and collaborate with suppliers and vendors and ensure that their performance and provision of services and quality are in line with our expectations and enable us to meet or exceed service levels
  • Prepare IT service performance reports by collecting, analysing and summarising data and trends
  • Providing on-call support in a flexible and agile manner

What you’re good at:

  • Managing a Service Desk
  • Being an accomplished team manager, ideally managing across remote geographies
  • Experience with JIRA and Confluence
  • Commercial awareness related to supplier agreements and service relationships
  • The ability to build strong internal and external relationships
  • The ability to implement process analysis and improvements
  • Supplier and vendor management experience
  • High level stakeholder management
  • ITIL Foundation qualification
  • Experience of MAC OS and hardware support (Casper Suite)
  • Excellent technical experience of:
    - Active Directory
    - InTune
    - O365 Admin and O365 EMS
    - MS Exchange management and maintenance
    - OS Windows 7 and 10
    - MS Office Suite
    - Skype Conferencing and Telephony
  • Managing device encryption, antivirus and patching
  • A good general understanding of networks and connectivity

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

DPO and Legal Counsel

Location: East India, London
Work Type: Permanent, Full Time
Department: Legal
Salary: Competitive plus benefits

Why we need you:
To manage all multi-jurisdictional legal commercial contractual, compliance and regulatory matters for the company with a particular focus on Data Protection and Privacy matters as well as, marketing and advertising, commercial business to business and business to consumer distribution contracts and litigation. Provide senior level support to the Chief Legal Officer to ensure the Board has sufficient information to manage their liabilities and discharge their duties to the Company.

What you will do with us:
COMMERCIAL LEGAL ADVISORY

  • Actively manage all multi-jurisdictional commercial legal requirements for the Company and provide advice to the Company on legal obligations, risk management, commercial agreements and compliance
  • Draft, negotiate and execute wholesale, resale and introductory agreements, contractual agreements with suppliers, and commercial business to consumer and distribution contracts
  • Building relationships and liaising with relevant authorities to achieve the Company’s strategic objectives
  • Play an active legal advisory role in due diligence for mergers, acquisitions and other ad-hoc commercial activities and changes
  • Manage litigation matters in all jurisdictions

COMPLIANCE & DATA PROTECTION

  • This role will own all multi-jurisdictional data protection and privacy matters for the Company
  • Responsible for all data protection compliance and act as Lebara’s Data Protection Officer
  • Address and resolve all compliance issues as identified through regular audit
  • Manage identified areas of law and be a proactive subject matter expert in data protection reviewing externally published materials to ensure compliance with relevant regulations and legislation
  • Provide legal advice to key stakeholders regarding Privacy Impact Assessment and the interpretation of legal transactions to ensure that correct actions are taken at appropriate times
  • Ensure appropriate processes and systems are in place to be able to respond to individuals when they exercise their rights (e.g. subject access request, object to processing, right to be forgotten etc.)
  • Promote a strong and positive culture that values individuals' privacy
  • Ensure compliance with applicable advertising and marketing guidelines and law, Articles of Association, Shareholder’s Agreement and relevant Companies and broader legislation

REGULATORY

  • To support the business to manage multi-jurisdictional regulatory matters for the company, where applicable managing the use of external regulatory experts across multiple jurisdictions
  • The preparation of high-quality documentation for all regulatory submissions, following current best practice standards
  • Ensuring Lebara’s services, legal documentation and marketing collateral are compliant with relevant regulatory rules and regulations in all countries where Lebara is either active or plans to become active
  • To anticipate, identify and resolve in a timely manner any opportunities and threats from regulatory developments including but not limited to those regarding terms and tariffs

What you’re good at:

  • Qualified Lawyer with strong commercial contract law experience (solid relevant PQE) either in-house or in a firm
  • Experience within a technology and digital legal environment with specific experience as a data protection subject matter expert
  • Sound knowledge and understanding of Data Privacy Laws (GDPR and e-privacy)
  • Strategic and operational understanding of the MVNO / OTT market – Telco regulation knowledge would be great!
  • Delivering strong commercial legal advice across multiple jurisdictions preferred, specifically in the fields of compliance, commercial contract law, regulatory data protection and privacy
  • Comprehensive understanding of and experience with contract law, litigation, the EU regulatory framework and their equivalents in other Lebara countries or geographic areas of interest
  • Stakeholder management with a focus on customer need

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Head of Finance, UK Mobile

Location: East India, London
Work Type: Permanent, Full Time
Department: UK Mobile
Salary: Competitive plus benefits

Why we need you:
We need you lead our UK Mobile Finance Team, undertaking responsibility for the financial control and commercial finance of this business. You will also have significant interaction with commercial teams and the central service functions.

What you will do with us:

  • Deliver monthly reporting and management of the month-end close
  • Ensure monthly management reporting is to a high standing an aligned with IFRS / UK GAAP
  • Reporting on financial performance, working with budget holders and cost centre managers on this
  • Coordinate group planning processes including monthly forecasts and annual budgeting
  • Preparation of cash forecasts, supplier payment planning and management of receivables
  • Manage, develop and coach your team
  • Support Group Finance with projects

What you’re good at:

  • Qualified ACA/ACCA (or equivalent) through Big4
  • Strong PQE with industry experience
  • Management of finance / accounting staff at varying levels
  • Strong analytical skills will be required for commercial projections
  • Active use of Dynamics AX or a similar system advantageous

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Deputy Group Financial Controller

Location: East India, London
Work Type: Permanent, Full Time
Department: Finance
Salary: Competitive plus benefits

Why we need you:
We need you to manage our month-end close and consolidation process, providing close support our Group Financial Controller. You will be a key contributor in improving financial statement accuracy and increasing efficiencies in our finance and accounting processes.

What you will do with us:

  • Manage our month-end close process
  • Perform our manual monthly IFRS and Management consolidations
  • Contribute to our consolidation automation project
  • Contribute to our monthly reporting project
  • Submit our external reports in a timely manner

What you’re good at:

  • Qualified ACA/ACCA (or equivalent) through Big4
  • Strong PQE with industry experience
  • Experience in consolidating and analysing all aspects of management reporting at a group level
  • Excellent Excel skills, including modelling
  • Significant experience in the use and management of accounting systems and consolidations process
  • Proven track record for problem solving and implementing solutions
  • Ability to analyse financial information in terms of their commercial meaning

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Head of Technical Accounting

Location: East India, London
Work Type: Permanent, Full Time
Department: Finance
Salary: Competitive plus benefits

Why we need you:
We need you to be our IFRS technical expert! We need your deep understanding and experience of IFRS financial reporting in a group consolidation environment. We also need you to be our key contributor to embedding IFRS compliance with us – this is a high profile role with genuine responsibility and impact.

What you will do with us:

  • Be our technical expert on IFRS
  • Create and review our annual financial statements and interim quarterly submissions
  • Lead on technical support in regards to financial compliance within process, group policy and accounting standards
  • Draft IFRS technical whitepapers
  • Liaise with our external auditor’s to ensure alignment
  • Manage our interim and year-end audit schedule

What you’re good at:

  • Strong knowledge of IFRS and the relevant technical accounting matters
  • Strong PQE experience, ideally with experience in practice (Big 4) and in industry
  • Track record of complex international financial reporting environments
  • Demonstrable skill at providing technical IFRS accounting advice
  • Experience in consolidating and analysing all IFRS reporting at a group level
  • Experience in writing accounting technical white papers and accounting policies

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Senior Carrier Account Manager

Location: East India, London
Work Type: Permanent, Full Time
Department: Carrier
Salary: Competitive plus benefits

Why we need you:
We need you to manager our international voice wholesale Sales, achieving revenue and margin voice sales objectives. You will also manager the sales relationships with our key Global Carriers.

What you will do with us:

  • Account Manage relationships with key international voice partners
  • Undertake end-end account management for own portfolio of accounts including dispute resolution
  • Voice Sales negotiation, deal construction, opportunity isolation
  • Negotiate and construct bilateral SWAP agreements with key MNO and PTT partners
  • Bring regulatory and market insight into the Carrier Team to assist the Commercial Team in decision making
  • Relay knowledge and information into Destination Management team and to know of market, MTR shifts and deal negotiations to be fed upwards for approval and business wide communication.
  • Administrative duties related to rate sheets, contract, invoicing disputes etc

What you’re good at:

  • Solid and demonstrable Carrier Account Management experience
  • Voice Buying and Sales experience
  • Experience in creating complex wholesale Voice SWAP and Bilateral business models
  • International voice knowledge and voice sales and market experience
  • Ability to persuade, influence and negotiate
  • Capable of commercial and contract negotiation to senior management level
  • Proven stakeholder management skills, internal and external, and at all levels
  • University Degree to Bachelors level, or equivalent, desirable

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Treasury Analyst

Location: East India, London
Work Type: Permanent, Full Time
Department: Finance
Salary: Competitive plus benefits

Why we need you:
Our Treasury team needs your support to ensure appropriate cash flow management takes place across our global business. This is a new and exciting role and it is expected to evolve and develop as finance is transformed over the next few months.

What you will do with us:

  • Maintenance of daily cash position models
  • Maintenance of cash flow forecasting models
  • Monitoring cash balances for required payments
  • Facilitate payments authorisation
  • Initiate required cash transactions
  • Conduct customer and supplier credit checks
  • Prepare loan covenant reporting for Head of Treasury Review
  • Prepare ad hoc reporting for Head of Treasury Review
  • Assist in ongoing Treasury efficiency and improvements projects

What you’re good at:

  • MS Excel with excellent and demonstrable skills
  • Cash Management
  • Cash forecasting, FX hedging, credit control and cash pooling
  • Accounting practices

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Legal Counsel

Location: East India, London
Work Type: Permanent, Full Time
Department: Legal
Salary: Competitive plus benefits

Why we need you:
We need you to support the business with multi-jurisdictional legal, commercial, contractual, corporate, compliance and regulatory matters. This includes marketing and advertising commercial contracts, data protection and privacy matters and compliance and legal administration.

What you will do with us:

  • Commercial Legal Advisory: Draft, negotiate and execute commercial agreements with suppliers, advertising and marketing agencies and commercial business to consumer terms and distribution contracts
  • Compliance and Data Protection: Draft, negotiate and execute data processing agreements and privacy terms as well as providing advice to the business
  • Regulatory: The preparation of high-quality documentation for all regulatory submissions, following current best practice standards

What you’re good at:

  • Commercial contract law and contract drafting skills with relevant PQE either in-house or in a firm
  • Understanding of telecommunication services
  • Delivering strong commercial legal advice across multiple jurisdictions preferred, specifically in the fields of compliance, commercial contract law, regulatory data protection and privacy
  • A comprehensive understanding of and experience with competition law, the EU regulatory framework and their equivalents in other countries or geographic areas of interest

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now

Technology Product Lead

Location: East India, London
Work Type: Permanent, Full Time
Department: Technology
Salary: Competitive plus benefits

Why we need you:
At Lebara we are continuing our digital transformation journey and we need you to join our team to deliver a brand new retail platform. This is a key role within our growth plan and this will have an extensive impact across the business.

What you will do with us:

  • Manage the existing retail platform until services can be migrated
  • Gather requirements from all business areas to establish the scope
  • Lead the design and build of the new platform, working with stakeholders across the business delivering via a 3rd party offshore model
  • Manage continuous improvement of the New Lebara Retail experience and platform
  • Implement DevOps model for the New Lebara Retail team

What you’re good at:

  • Agile Software Development Processes Scrum/Kanban
  • Working with Cloud Technologies ideally Azure, AWS or Google
  • Product transformation within a Telco environment, MVNO or MNO
  • Delivery of major transformation projects using a 3rd party offshore model
  • Stakeholder Management
  • Leadership
  • Communication and interpersonal skills

What you’ll get:

  • Genuine opportunity to develop and grow your skill-set with us
  • Working for a company where every role has an impact on our goals and is valued
  • Being surrounded by peers who are talented, passionate and not scared to challenge you!
  • Working from our stunning East India office, complete with our own terrace, communal garden and campus events
  • Competitive salary and benefits package – including subsidised membership to our onsite gym
  • Perks such as unlimited fresh fruit, tea, coffee and milk and regular social events
Apply Now