Email: : It takes up to 3 days for us to respond via email. For a faster resolution to your query, please use LIVE CHAT or speak with an advisor between 9am to 9pm.
- If you have a MyLebara account, please include your Full name, Email address ( used for your MyLebara account) , Date of Birth and send it to us at [email protected]. We won’t be able to respond to you without these details.
- If you do not have a MyLebara account, please tell us how long you have been on our network, whether you have contacted Lebara ( via chat/ call or email) in the last 30 days and what was your most recent method of top up ( Voucher/ IVR/ Online) and send to us at [email protected] . We will not be able to respond to you without these details.