Good news ! Communications made from a European Economic Area (EEA) country to another EEA country are charged at domestic rates. Data usages is also charged within the EEA as if you were in the United Kingdom. Please note that if you are using a bundle, communications will be deducted from your bundle. For some bundles the use of data allowance while roaming in the EEA might be subject to a fair use policy. As per a security measure to avoid excessive roaming charges you will not be able to make or receive paying communications if you have already been charged £42 for pay as you go data in Roaming situation. You can remove this limit by calling the Customer Service.
As a Lebara customer, you can now use your UK plan allowances to keep connected in India*. Use upto 10GB data, 200 minutes to call India or the UK, 200 minutes of incoming calls and 200 SMS to India or the UK at no extra cost. For PAYG customers, standard UK calls and data charging rate will apply. For more details click here
*Subject to Fair Use Policy.
Roaming Voice (Incoming Calls)
It is free to receive SMS while roaming.
* While roaming in India, customers can use their UK plan allowance for upto 10GB data at no extra cost. A surcharge of 5p/MB applies thereafter. For more details on roaming in India click here
As per a security measure to avoid excessive roaming charges you will not be able to make or receive paying communications if you have already been charged £42 for pay as you go data in Roaming situation. You can remove this limit by calling the Customer Service.
Fair Usage Policy for EU Roaming
When using a Lebara bundle while roaming in the EU (Zone 1 and Zone 1 - EEA, below), we may apply a Fair Usage Policy in order to prevent any abusive roaming situation.
To see all bundle / plans with fair usage policy limits Click here
After the fair usage threshold you will be charged £0,004/MB in Zone 1 and Zone 1 EEA until the renewal of your bundle.
Fair Usage Policy for India Roaming
While roaming in India, you can use upto 10GB data, 200 minutes of outgoing calls to the UK and India, 200 minutes of incoming calls and send 200 SMS to India and the UK at no extra cost. A surcharge of 5p/MB applies for data usage after this threshhold. A surcharge of 10p/min applies after reaching the above mentioned threshold on incoming and outgoing calls. For over 200 SMS sent, surcharge of 10p/SMS applies. Click here for details.
To be able to use roaming in the EU or India , you must have made a chargeable activity within the UK ( made a call, sms or used data ) before taking your phone abroad.