UK Rates

These are Included as part of your plan but if you go over OR if you are not on a plan and simply using us as Pay As You Go, it will cost you

Standard UK mobiles, landlines and voicemail 25p per minute
Texts to UK mobiles and landlines 19p per text
Mobile data 9p per MB

Premium Calls & Texts

For numbers starting with 116 and 118 numbers Click here
For numbers starting with 05 Click here
For special numbers starting with 07 Click here
For numbers staring with 08 Click here

Important bits to know

  1. All prices include VAT
  2. All voice calls are rounded up to the nearest minute. Minimum call duration is 1 minute.
  3. UK landline calls include numbers starting with 01, 02 (excluding Jersey, Guernsey and Isle of Man landline numbers and other non-landline 01 and 02 numbers) and non-geographic numbers starting with 03.
  4. Data is charged per 1KB. We calculate your data usage based on the amount of data that travels over our network, which may differ from the data your device consumes. Your data usage may include data packages which are re-sent over the network, for example if your connection drops off or if a webpage is refreshed.
  5. Picture & video messaging is charged at 45p/message.
  6. Calls to Text relay service (18001 & 18002) are charged at 19p per minute.
  7. UK mobile calls include mobile numbers starting 071–075 and 077–079 (excluding Jersey, Guernsey and Isle of Man mobile numbers and special numbers starting with 07.
  8. PAYG Rates to some countries ( Incl. BEST tariffs) are changing effective December 12, 2022. To view the full list of changes, click here for PAYG Tariff and BEST Tariff

International Rates (calling abroad whilst in the UK)

We understand how important it is to keep in touch with you family and friends not just in the UK but all over the world. That is why all our plans include a generous allowance (some even have unlimited) of internationals calls to over 42 countries at no extra next cost. Click here to know which ones are included. However If you do go over your allowance OR if you are not on a plan and simply using us as Pay As You Go, use the tool below to know how much it would cost you:

Check our international rates:

 

 

 

Important bits to know

  1. To activate Best Rates, top up or buy a plan and text BEST to 38885. You will revert back to Saver Rates once your 30days (7days if you paid £5) are over. For more details click here
  2. International premium numbers will be charged at the applicable international rate + 60p/min. See list of international premium codes click here
  3. For calling special rural destinations internationally, click here

Roaming Rates (using your mobile whilst travelling abroad)

Roaming in Europe

Whether you need to travel for work or leisure, we understand the importance of staying connected. That’s why we let you use your Lebara SIM in Europe just like how you would use it whilst you are in the UK. This means that you can use the data and minutes included in your allowance in the EU at no extra cost. If you exhaust your full allowance while in the EU, you can buy a new plan or add a bolt on to continue being able to use services. If you add PAYG credit, standard PAYG charges will apply.

If you have an unlimited data plan, you can use up to 30GB data whilst roaming in the EU. If you need more than 30GB while in the EU, you can buy a new plan or add a bolt on to continue using data services.If you have run out of your data allowance while in the EU, you can get a 5GB Roaming Bolt On for £10. To activate the bolt-on, text 5GB to 38885 from your Lebara SIM.

Important Tip:

Before you travel abroad, please make sure that you have the right data settings on your phone. To check/set correct settings, click here

Important bits to know

  1. Following countries are included in the roam like home proposition
    • EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, UK)
    • EEA Countries (Iceland, Liechtenstein, Norway, Gibraltar, Reunion, Mayotte, Guadeloupe, French Guiana and Martinique
  2. This scheme is designed for customers who primarily live in the UK and ideal for short trips to other places in the EU. To safeguard against abuse, If your roaming usage is greater than usage in the UK over any continuous 120 day period, you will be subject to a surcharge of 0.20p/MB (equivalent to £2/GB) for data, 0.04p/sec (equivalent to 2.4p/min) for outgoing calls, 0.01p/sec (equivalent to 0.6p/min) for incoming calls and 0.8p for sending an SMS.
  3. Surcharge is deducted from your Pay As You Go allowance. You will need to top up if you don’t have any.

Roaming in India

As a Lebara customer, you can use your UK plan allowances to keep connected in India, at no extra cost . For PAYG customers, standard UK rates) apply.

Important Tip:

Before you travel, please make sure that you have the right data settings on your phone. To check/set correct settings, click here. If you are unable to connect to the network in India, manually select Vodafone (Idea or Vi) as network on your phone.

Important bits to know

  1. You can use your standard plan allowance up to 10GB data, 200 outgoing mins, 200 incoming mins and 200 outgoing text messages in a calendar month basis.
  2. A surcharge applies for usage once you have reached these thresholds.
    • 5p/MB after having used 10GB data
    • 10p/min applies after having used 200 mins for outgoing calls
    • 10p/min for incoming calls beyond 200 mins
    • 10p/text after having sent 200 text messages
  3. Surcharge is deducted from your Pay As You Go allowance. You will need to top up if you don’t have any credit.
  4. Any international allowances included in your plan are not available while in India. Calls to destinations other than India or UK will be charged at standard roaming rates below
  5. To be able to use roaming in the EU or India , you must have made a chargeable activity within the UK ( made a call, sms or used data ) before taking your phone abroad.
  6. Lebara can withdraw its free-roaming services for India at any time, at its discretion with a notice period of 5 days. If the service is withdrawn, customers will be informed via SMS or email as applicable and information will be available on the website – lebara.co.uk
  7. All calls, text and data in India will be routed using Lebara’s network partner – Vodafone.

Roaming outside of Europe & India

With Lebara you are always in control of your spends whilst using your mobile in the UK or abroad. If you are travelling outside of the UK and India, you will need to have Pay As You Go allowance and you will be charged as per the table below. As a security measure to avoid excessive roaming charges, we will cap your data usage to £42 whilst in Roaming. You can remove this limit by getting in touch with our customer services team here.

Important Tip:

Before you travel, make sure you have credit in your Pay As You Go account. Data roaming can be very expensive so we advise you to manually switch off data roaming from your phone settings and use wifi as much as possible. If you do intend to use mobile data, make sure that you have the right data settings on your phone. To check/set correct settings,click here.


Roaming Voice (Outgoing Calls)/min:

Destination To Zone1 To Zone1 EEA To Zone2 To Zone3 To Zone4
Calling from zone 1 UK rates UK rates £2.99 £1.99 £2.99
Calling from zone 1 EEA UK rates UK rates £2.99 £1.99 £2.99
Calling from zone 2 £1.99 £1.99 £99p 1.49p 2.99p
Calling from zone 3 £1.49 £1.49p 1.49p 1.49p 2.99p
Calling from zone 4 £3.49 £3.49p 2.99p 3.49p 1.99p

Roaming Voice (Incoming Calls)/min

Destination Rate
Receiving a call in zone 1 UK rates/free
Receiving a call in zone 2 99p
Receiving a call in zone 3 £1.49
Receiving a call in zone 4 £1.49

Texts Roaming

Destination To Zone1 To Zone1 EEA To Zone2 To Zone3 To Zone4
Texts from zone 1 UK rates UK rates 49p 49p 49p
Texts from zone 1 EEA 15.8p 15.8p 49p 49p 49p
Texts from zone 2 49p 49p 49p 49p 49p
Texts from zone 3 49p 49p 49p 49p 49p
Texts from zone 4 49p 49p 49p 49p 49p

Data Roaming

  To Zone1 To Zone1 EEA To Zone2 To Zone3 To Zone4
Data roaming /perMB UK rates UK rates £14.99 £14.99 £14.99*

Important bits to know

  1. Incoming texts are free.
  2. Roaming Zones:
    • Zone 1:
      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, UK
    • Zone 1 EEA:
      Ex-VAT for EU outermost regions, Iceland, Liechtenstein, Norway, Gibraltar, Reunion, Mayotte, Guadeloupe, French Guiana and Martinique.
    • Zone 2:
      Australia, New Zealand, Singapore, South Africa, San Marino, Taiwan, Thailand.
    • Zone 3:
      Albania, Andorra, Bosnia, Canada, Faroe Islands, Monaco, Switzerland, USA, Vatican City, Isle of Man, Guernsey, Jersey
    • Zone 4:
      Bahrain, China, Egypt, India, Kuwait, Nigeria, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Turkey and United Arab Emirates and other