You can request number porting in these three situations:
- 1. Your subscription with another provider is about to expire. You can request to transfer your number to Lebara up to 4 months in advance. Your number will be transferred when your current subscription expires.
- 2. You have a contract with another provider that does not expire within 4 months. In that case, you can buy out your current contract and transfer your number to Lebara. Please note: you often have to pay extra to buy out your contract.
- 3. You keep your contract with your current provider and request a new contract with Lebara with number porting. That means you’ll have 1 telephone number with 2 contracts and pay 2 providers for a subscription.
No, when you submit a request to keep your old number, we will take care of cancelling your subscription with your old provider for you.
Yes, you can. However, we recommend waiting until your old number has been transferred to your new SIM card. Otherwise, you will have two different phone subscriptions running at the same time, which means you have to pay for both.