Customer service

Checking your
Lebara credit

Want to know how much credit you have left? Follow the steps below or check your credit in MyLebara or the MyLebara app.

Checking your credit

  1. Dial 1244 (free of charge).
  2. Select option 1 to check your credit.

Out of credit?

Out of credit? Click the button below to top up now. You can also easily top up in MyLebara or the MyLebara app.

When does my credit expire?

Credit from Lebara never expires. However, you must either top up your credit, make a call, send a text message or use mobile data once every 90 days.

If you do not do this, your services will be blocked. After that, please top up your credit within 30 days or else your number will be permanently disabled. This is stated in Article 3.6 of our General Terms and Conditions.

Checking your credit anytime?

You can check your credit and do top ups anytime, anywhere with the MyLebara app.

Download the app

Scan the QR-code with your phone and download the app right away.

Download the app