In addition to low-cost national and international calls, you can also use our data for a small price. You can go for calling credit, but also for a 30 days valid Prepaid bundle. Call credit is more flexible in usage, but with a bundle you get more for your money. The choice is yours!
Free number porting
Number porting is completely free of charge and easy to arrange. In order to apply for number porting, you first need a Lebara Lebara simcard. For more information about number porting, click here.
Prepaid VS Sim Only
Do you prefer to be as independent as possible? Then perhaps Prepaid is the best choice for you. But if you are looking for the best rates then you should take a look at Sim Only. Check her for more information about the differences or switch to Sim Only right now.
You will also have 4G coverage in the EU + Switzerland. In other countries you will make use of 3G. The actual upload and download speed is dependent on the device, the SIM, the local provider and the demand of the network.
You can use 4G almost anywhere in the Netherlands. Curious about coverage in the Netherlands? Check the cover card here.
Our theoretical download and upload speeds are:
Prepaid bundle: up to 25 Mbps download and up to 10 Mbps upload.
Prepaid credit: up to 10 Mbps download and up to 2 Mbps upload.
The actual speed depends on your device, location and how busy the network is. You will have 4G coverage internationally. The actual upload and download speed is dependent on the local provider.
This is possibly caused by an invoice that has not yet been paid. Lebara then freezes your simcard. You will receive an e-mail with a link to pay as yet. If succesfull, your SIM card will be activated again. Please, check your spamfolder as well for this particular e-mail.
Please find the instructions to set the internet on your phone on our website here.
Why don't I have any 4G coverage?
Most likely your sim card is not 4G ready. Text ‘4G’ to 8800 and receive a message which indicates whether your sim card and device is 4G ready or not. Order a 4G sim card online through this link or fetch a sim card at one of our stores. After you have a 4G sim card, you can request online a simswap.
Press *100# on your phone and then your call button. Your call credit is displayed on your screen.If you have a MyLebara account, you can also check your balance when you're logged on. You can also check it in the Lebara App.
Go to Top up and follow these steps: Log on or top up as a guest. Choose the product you want to top up and click enter. This leads you to a page where you can choose a payment option. You can pay using iDeal, Paypal or credit card. You will receive a confirmation e-mail when your top-up succeeds, and your top-up will be applied to your number instantly.
If you have used up your prepaid bundle you can choose for an additional prepaid bundle. The prepaid additional call bundle can only be upgraded in addition to a current bundle with call minutes in it. The prepaid additional call bundle is valid until the end of the term of the prepaid monthly bundle. Rates are charged on a per-minute basis. All other calls, SMS messages and mobile internet outside the bundle are charged according to Lebara's standard rates from your regular calling credit. Not included are roaming and paid service and information numbers. These are charged according to the standard national rate. Lebara products are intended for personal use and may only be used for non-commercial purposes. No rights can be derived from this statement.