Customer service

Prepaid rate changes

Lebara is changing some of its rates for prepaid calling and texting as of 1 July 2022. Check the changes below.


Lebara 10 = 20


All per minute call rates to Dutch and foreign numbers (except Ethiopia) remain the same. Five international destinations are reduced in price:


Philippines (mobile) from €0,45 to €0,39


Colombia (landline) from €0,15 to €0,05


Colombia (mobile) from €0,19 to €0,12


Pakistan (landline) from €0,25 to €0,08


Pakistan (mobiel) from €0,25 to €0,22


Ethiopia (landline) changes from €0,22 to €0,49


The connection fee for calling from the Netherlands and the EU to mobile and landline numbers in the Netherlands and abroad will change from €0.23 to €0.27. The connection fee for Poland to mobile and landline numbers remains unchanged. For the following countries the connection fees to landline numbers will change from €0.19 to €0.27: Austria, Belgium, Cyprus (mobile), Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Norway, Portugal, Slovakia, Spain, Sweden and the United Kingdom. Liechtenstein will change from €0.22 to €0.27. Bulgaria and Lithuania change from €0.21 to €0.27. Cyprus, Czech Republic, Estonia, Latvia and Slovenia change from €0.16 to €0.27.


The SMS rate from the Netherlands to numbers in the Netherlands will change from €0.26 to €0.30. The SMS rate from the Netherlands to numbers in the EU will change from €0.07 to €0.14. The SMS rate from the Netherlands to numbers outside the EU will change from €0.26 to €0.30. The SMS rate from the EU to numbers in the Netherlands and the EU will change from €0.26 to €0.30.


The call rate for land line calls from Zone 2 (French Guyana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte Islands, Norway, Reunion and Saint Martin) to the EU and Zone 2 changes from €0.10 to €0.12. The call rate per minute for mobile calls from Zone 2 to the EU and Zone 2 will change from €0.21 to €0.26. The connection fee for calling from Zone 2 to the EU and Zone 2 changes from €0.19 to €0.27. The rate for sending SMS from Zone 2 to phone numbers in the EU and Zone 2 will change from €0.21 to €0.30.


Lebara One


All per minute call charges to Dutch and international numbers will remain the same, as will texting to international numbers.


The connection fee for calls from the Netherlands and the EU to mobile and landline numbers in the Netherlands and abroad will change from €0.12 to €0.15. The connection fee to Morocco (mobile) remains unchanged. The connection fee for mobile calls to Gibraltar will change from €0.04 to €0.15.


The SMS rate from the Netherlands to numbers in the Netherlands changed from €0.12 to €0.15. The SMS rate from the EU to numbers in the Netherlands and the EU will change from €0.12 to €0.15.


The call rate for mobile calls from Zone 2 (French Guyana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte Islands, Norway, Reunion and Sint Maarten) to the EU and Zone 2 will change from €0.07 to €0.09. The connection fee for calling from Zone 2 to the EU and Zone 2 changes from €0.09 to €0.15. The rate for sending SMS from Zone 2 to phone numbers in the EU and Zone 2 will change from €0.099 to €0.15.