Return policy | lebara
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Information about the cancellation of your order

You changed your mind and want to cancel your order? No probs, contact customer service  and they will fix it for you. Please keep the following info at hand:

  • Your name
  • Your address
  • Your order number

Off course, cancelling your contract is free. Possible usage costs for calling, texting and using internet will be charged.

You can cancel until 14 calendar days after your received your order.

Click here for the frequently asked questions about delivery, returns, payments, warranty and cancelations.