roaming
International calls, texts and internet
Want to know the rates you would pay in or to a foreign country? This page tells you everything you need to know.
Sim Only or Prepaid: What’s the difference?
Sim Only
Sim Only is a subscription that lets you call, send texts and use data all for a super-low price. Lebara lets you adjust your bundle for free each month. That way, you always enjoy maximum flexibility.
Prepaid
With Prepaid, you do not have a fixed subscription. You buy credit that you can use for calling, texting and data. The rates are not as low as with Sim Only. Out of credit? Then you can only receive incoming calls. That way, you’re always within reach.
Calling and texting in Europe
Since your Lebara phone number is a Dutch number, it starts with country code +31. If you are travelling outside the Netherlands in the EU, Switzerland or UK, you can still call other Dutch numbers from there as part of your Sim Only bundle.
Since your Lebara phone number is a Dutch number, it starts with country code +31. If you are travelling outside the Netherlands in the EU, Switzerland or UK, you can still call Dutch numbers at the usual rate using your Prepaid credit.
Want to call non-Dutch numbers (like +48 or +212 numbers)? Select the add-on for Unlimited calls to 44 countries for just €5 a month. You can always activate or deactivate this add-on in MyLebara.
If you want to call non-Dutch numbers (like +48 or +212), choose our All in International Prepaid bundle to make unlimited calls to 44 countries, or select international calling credit (10=20 or Lebara One).
Unlimited calling to 44 countries
Do you regularly travel abroad? Choose the International Calling add-on. Then you can call and text for free to 44 countries. Activate or deactivate this add-on whenever you want in MyLebara.
Inside the EU
- Austria
- Belgium
- Bulgaria
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Norway
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
Outside the EU
- Canada
- China
- Cyprus
- Hong Kong
- Iceland
- India
- Israel
- Liechtenstein
- Malaysia
- Morocco (landlines only)
- Singapore
- South Africa
- South Korea
- Switzerland
- Thailand
- Turkey (landlines only)
- United Kingdom
- USA
Mobile data in Europe
Your Sim Only bundle keeps you connected to the internet wherever you travel inside the EU. Be sure to enable data roaming in your phone's settings. You do not pay extra for using data roaming.
Your Prepaid bundle keeps you connected to the internet wherever you travel inside the EU, Switzerland and the UK. Be sure to enable data roaming in your phone's settings. You do not pay extra for using data roaming.
In addition to all EU countries, Switzerland and the UK are also included in your Sim Only data bundle.
Want to stay connected outside the EU, UK and Switzerland? Choose 10=20 or Lebara One.
Which Prepaid plan do I have?
Dial 1244 to check which plan you have. You can also always check your order history in MyLebara or the MyLebara app.
Prepaid products
With Prepaid, you don’t have a fixed subscription. Instead, you buy prepaid credit that you can use to call, text and go online. The rate you pay depends on the product you’ve topped up.
All in NL
All in NL lets you call, text and go online at affordable rates within the Netherlands.
All in International
All in International lets you text and call to 44 countries at affordable rates.
Data only
Do you use one of our data bundles? Then you can only use it to go online.
10=20
With 10=20 you get double the credit. Top up for €10 and get €20 worth of credit.
Lebara One
Lebara One lets you call and text Dutch numbers within the EU at your regular rates. Data rates remain the same in the EU.
Make a selection above to see the rates
From to :
Unfortunately, you cannot make calls or send texts to non-Dutch numbers (starting with +31) when you are in the Netherlands with your All in NL bundle.
Want to call this country? Then you'll need regular calling credit. First, top up your credit. We offer two types of credit: 10=20 or Lebara One.
From to :
With All in NL you can call, text and use data within the Netherlands using your bundle.
From to :
With All in NL you can call and text within the EU to other Dutch numbers (+31) using your bundle. You can also use your data.
From to :
With All in NL you can call and text to this country using your bundle. You can also use your data.
From to :
Unfortunately, you cannot use your All in NL bundle to call or text outside the EU.
Want to call this country? Then you'll need regular calling credit. First, top up your credit. We offer two types of credit: 10=20 or Lebara One.
From to :
You can call and text to this country using your bundle. The countries included in All in International are: the EU, Canada, Iceland, Liechtenstein, South Korea, Turkey (landline only), China, India, Malaysia, Singapore, Switzerland, United States, Hong Kong, Israel, Morocco (landline only), South Africa and Thailand.
From to :
Unfortunately, you cannot use your All in International bundle to call and text to this country.
Want to call this country? Then you'll need regular calling credit. First, top up your credit. We offer two types of credit: 10=20 or Lebara One.
From to :
With All in International you can call, text and use data within the Netherlands using your bundle.
From to :
With All in International you can call and text within the EU to other Dutch numbers (+31) using your bundle. You can also use your data.
From to :
With All in International you can call and text to this country using your bundle. You can also use your data.
You only have data in your bundle
You can use your data bundle in this country.
With a data bundle you cannot make calls or send texts. If you want to do that you can choose another Prepaid product.
You only have data in your bundle
You cannot use your data bundle in this country. If you want to use the internet in this country you can choose another Prepaid product.
From to :
You can call, text and use data within the Netherlands using
your bundle.
Used up your bundle? Then you pay the rates
displayed below.
You can call and text to this country using your bundle. You can
also use your data.
Used up your bundle? Then you pay the
rates displayed below.
You can call and text within the EU to other Dutch numbers (+31)
using your bundle. You can also use your data.
Used up your
bundle? Then you pay the rates displayed below.
You can call and text to this country using your bundle. You can
also use your data.
Used up your bundle? Then you pay the
rates displayed below.
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Starting rate
Mobile
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Starting rate
Landline
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Calling to
Mobile
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Calling to
Landline
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Receiving calls in
Mobile
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Receiving calls in
Landline
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Sending a text to
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Receiving a text in
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Using data in
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With Sim Only, you can only keep using your call, text and mobile data credit until you reach €10 over your bundle cost. That way, you’ll never get an unexpected high bill. Are you running out of bundle credit and do you need extra data? You can buy affordable extra credit here.
Service and coverage across borders
Are you crossing the border? Then your device will automatically connect to a suitable provider in real time. That means you’ll get the service level you’ve come to expect from us, anytime and anywhere.
From to :
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Starting rate
Mobile
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Starting rate
Landline
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Calling to
Mobile
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Calling to
Landline
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Receiving calls in
Mobile
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Receiving a call in
Landline
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Sending a text to
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Receiving a text in
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Using data in
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You can use up to €60 of data per month outside your bundle while travelling abroad. After you reach this limit, we will block your phone from using additional data abroad. This is to prevent you from having unexpected high costs. You can remove this limit by texting UITZETTEN to 8800. Call our customer service if you want to activate it again. If you are outside the Netherlands, you can reach customer service by calling +31619001200.
Service and coverage across borders
Are you crossing the border? Then your device will automatically connect to a suitable provider in real time. That means you’ll get the service level you’ve come to expect from us, anytime and anywhere.
Frequently asked questions
Of course! It’s easy to buy additional data or calling bundles via MyLebara or in the MyLebara app.
Your usage is calculated per call minute, text, or 100 kB of data.
Have you used your entire bundle and not bought an extra one? Then you pay the out-of-bundle rate until the €10 call limit is reached. After that, you can no longer use data, make calls or send texts. You can, of course, still receive calls and texts.
Sim Only
Within the European Union (incl. Switzerland and the United Kingdom), you can use your bundle to make calls and send texts to other EU countries or use mobile data at no extra cost. We will always send you a text message when you reach 80% and 100% of your calling minutes, text messages or data usage.
Different rates apply outside the EU. Check them here.
Prepaid
Do you use Prepaid and want to call abroad from the Netherlands? Then you need one of the following Prepaid products:
- 10=20
- Lebara One
- All in International
Mobile internet
With Prepaid, you can surf the internet within the European Union (incl. Switzerland and the United Kingdom) at the same low rates as at home. Further from home? Outside the EU, you can only use data with 10=20 or Lebara One. Other rates also apply.For Sim Only, the maximum speed is 75 Mbps download and 25 Mbps upload. For Prepaid, there is a maximum speed of 25 Mbps download and 10 Mbps upload for All in NL, All in International and data bundles.
Always make sure that the data roaming option is on. You can find it in the settings of your phone. Is it still not working? Then turn your phone off and on again.
Any questions? Please contact us.
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