Przejście do sieci Lebara jest bezpłatne. Także wtedy, gdy wybierzesz kartę SIM Prepaid. Nigdy nie musisz płacić za przeniesienie numeru. Warto wiedzieć: wypowiemy za Ciebie umowę z obecnym operatorem. I masz to z głowy.
Jeżeli karta SIM już do Ciebie dotarła, złóż od razu wniosek o przeniesienie numeru. Wypowiemy za Ciebie umowę z obecnym operatorem i przeniesiemy Twój numer na kartę SIM Lebara. Aktywujesz ją w dniu, w którym nastąpi przeniesienie numeru. W ten sposób nie będziesz płacić podwójnie.
Do innego operatora możesz przejść już na 120 dni przed wygaśnięciem obecnej umowy. Jeżeli masz kartę Prepaid, przeważnie możesz przejść w ciągu kilku dni.
Zaloguj się na koncie Lebara na stronie lub przez aplikację i przejdź od razu na Sim Only. Jeśli nie masz konta, zamawiając Sim Only, zaznacz, że przechodzisz na Lebara Prepaid.
I am quite please with how quick and effortless the whole procedure is: in total ordering a new SIM, receiving it, requesting my phone number be ported from another provider and receiving the confirmation it will happen on the same date I requested took less than 2 days. Well done, Lebara!
15 August 2021
Great and super user friendly/practical App! Lots of flexibility, choices, options and easy to understand since it's in English! Superb quality in terms of signal and voice! Thank you, Lebara. Really. JMC
15 August 2021
I order a SIM only abo. The information was clear and the SIM card arrived as planned. Good system and everything worked well.
14 August 2021
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Yes, you can. However, we recommend waiting until your old number has been transferred to your new SIM card. Otherwise, you will have two different phone subscriptions running at the same time, which means you have to pay for both.
To begin with, you need the phone number that you wish to keep. You'll also need the new SIM card that you receive from Lebara. And lastly, you'll need to pick a date for when you wish to transfer your old number to your new SIM card.
In some cases, the actual transfer may take place on a different date than the one you request. This might happen, for example, if the final day of your old subscription is on a different date than the transfer date you requested. In that case, we will inform you by email.
Yes, you can. Please contact our customer support in that case. If you decide that you do not want to keep your old number after all, you can cancel your request by calling our customer service no later than 2 working days before your scheduled transfer date.
You must have a Lebara SIM card in order to request to keep your old number. Once your old provider approves your request to transfer your old number, we will let you know the date on which your temporary number will be disconnected. You cannot use the Lebara SIM card with the temporary number unless you activate it first.
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